Cancellation Policy

Should you need to cancel your booking with us after it has been confirmed, to recieve a full refund (less £25 admin fee) please advise us by email or phone by midday (GMT) eight days before the first night of your stay. Your notice of cancellation will only be effective if it is received by our office and confirmed in return by us. A £25 admin fee will be applied by us if we receive your cancellation within this time.

If you wish to cancel your booking less than eight days before the first night of your stay, any reimbursement of your payment will be made entirely at our discretion.

In the unlikely event that a booking cannot be honoured by us for whatever reason, a full refund will be issued and we will notify you either within 24 hours of the time your booking was made or within a minimum of 21 days prior to the first night of your stay.